We are dedicated to providing and defending a private, unbiased Internet experience for all of our subscribers. PhillyWisper treats all bandwidth on its network equally and does not give preferential treatment to any traffic based on the type, origin, or destination. Moreover, we do not inspect the traffic and believe all users on our network are entitled to a private and anonymous interaction with the Internet.
An open Internet fosters innovation, learning, economic growth, and equality. Throughout our network, PhillyWisper strives to provide the best, fastest routing to desired content regardless of account type, location of content or Internet protocol. We do not and will not engage in any toll practices with other Internet Service Providers or Content Providers.
PhillyWisper actively monitors capacity, and we upgrade our network as needed to insure that all customers have the best possible experience. A private Internet is equivalent to freedom of speech, in our view. The ideas and opinions that shape information should be evaluated solely by their substantive value and not by any bias associated with the author or owner of the content. In addition, access to content that is sensitive in nature should not be stifled for fear of lack of anonymity.
We are committed to doing our part in keeping the Internet as free and open as we believe it should be.
Data We Do Collect
We collect and retain user account information (such as name, address, email address, phone number, Twitter handle, etc) for internal service, support, and billing. For networking and support issues we also log other information (such as mac address, DHCP lease information). All of this information is considered private and is not shared with third parties other than as listed in other sections of this policy
If a business or residential customer receives static IP address(es), some of their personal information may be visible in reverse DNS records and ‘whois’ records. During the allocation of a static IP, information is transmitted to ARIN per their IP Reassignment Policy.
All on-line payment processing is done by a third party and PhillyWisper does not retain any financial information on our servers.
Requests for user information will only be surrendered as legally required (e.g. a subpoena). Furthermore, all such requests will be reviewed by our counsel to validate relevance and validity.
Contacting us about privacy questions or concerns